How to Fix Facebook Messenger Not Working 2019 – Have you ever tried using Facebook Messenger? It is an instant messaging application developed by the mega social media. It was first developed as chatting feature within the social media.
However, as the developer realizes its potential, it soon became a standalone application. Windows, Android, and iOS users are able to install this useful messaging app into their devices. It can be connected to one’s Facebook account.
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- 1 How to Fix Facebook Messenger Not Working 2019
How to Fix Facebook Messenger Not Working 2019
Even then, if user does not own an account or does not want to link their account, this app can still work. Through this article, you are going to learn how to fix Facebook Messenger not working 2019.
Methods that are going to be explained will help user to navigate possible issues that may hinder the usage of this messaging app’s useful features. Features that are offered by this application are very varied. User is not only able to send texts to the beloved ones. This app also allows user to send pictures and video to other app users.
User can also make voice and video calls using this application. It is a cheaper method to contact people. Facebook Messenger also enables money transfer by filling in debit card information into the account. There are other interesting functions that can be done by this app; surely you do not want it to fail working for you?
How to Fix Facebook Messenger Not Working 2019: Typical Errors and Possible Causes
An instant messaging application is developed to cater its user anytime and anywhere. However, there are times when the app will not work properly. Before learning the methods related to how to fix Facebook Messenger not working 2019, it might be useful to know the typical errors that may occur in the app’s usage. Here are some errors that the app’s users often encounter.
The App Cannot be Accessed
What can be more annoying than failing to access favorite app on the phone? Unfortunately, such glitch may occur to this instant messaging app every once in a while. The access failure can be small scale, such as for individuals or users within small region. However, it can be global too.
When the app is down for users across the globe, it is caused by technical issues happened in the main server. However, if the app cannot be accessed by a particular user, problems in the device or software installed in that device might be the main cause.
User may experience glitches in the device that hinders this app’s access. The glitches may attack several applications within the device or make it slowing down. Another possible reason for this condition is outdated operating system employed in the device. Software issue might be caused by the app not being regularly updated.
Bugs and viruses in the app can also make it inaccessible to device user. How to fix Facebook Messenger not working 2019 if the cause is glitches within user’s phone? The easiest way to solve it is by restarting the device.
Windows, iOS, and Android users only need to follow typical steps of rebooting the device. Usually, user presses Power button of their device for a long time to turn it off. After a while, user has to do similar action to reactivate the device.
The glitch can also occur because operating system equipped in user’s device is outdated, therefore cannot accommodate the application. To ensure that such error will not happen, user can update their system to the latest version. Android users can do this to update device system.
- Go to Setting.
- Click on About Device.
- Select Download Updates Manually.
iOS users can follow these steps.
- Go to Settings.
- Click on General.
- Click on Software Update to see whether there is an available update.
- Click on Download and Install on the available update.
- Once the update is downloaded into user’s device, click on Install Now.
Bugs that are present within the device might the cause of user’s failure to access Facebook Messenger. There is also a probability that the app contains virus. To solve issues caused by app, user can try to reinstall it into the device.
User needs to uninstall the application from the device first. After the application has been fully uninstalled, user will have to install it again to the device. Android users can utilize Play Store, while iOS users should try out this method in the App Store.
Inability to See Messages on the App
There are times when user is not able to see messages on the application. Such situation renders the app useless. There are several things that may cause it. User may not have good internet connection at the moment.
Messages in Facebook Messenger cannot be accessed when the device does not have enough storage space due to junk files or caches. It often causes the messages failing to load in user’s device. How to fix Facebook Messenger not working 2019 in showing messages?
If the cause of inability to see messages on this app is problem in network connection, there are some ways user can attempt to fix it. User can abruptly stop the application then restarting it. User can also turn off then turn on their internet connection.
However, if that method does not work, it is better to reset the network connection. It will configure the network connection to its recommended setting. Android users can follow these steps to do that.
- Go to Settings.
- Click on General Management.
- Click on Reset.
- Click on Reset Network Settings.
- Click on Reset Settings.
Meanwhile, Apple phone users can follow these steps instead.
- Go to Settings.
- Select General.
- Select Reset.
- Select Reset Network Settings.
- Type in the password.
- Confirm the action by clicking on Reset Network Setting.
If resetting the network setup does not solve access issue, user should try cleaning device from unnecessary files and caches to free up some storage space. iOS users do not need to try out this method since Apple devices are designed to automatically clean up space from caches and junk files. Meanwhile, Android users can do these following steps.
- Turn of the device.
- Booting device in Recovery mode by pressing Home, Volume Up, and Power buttons at the same time.
- Scroll through options to get to Wipe Cache Partition by moving volume buttons.
- Confirm the choice by clicking on Power button.
- Wait for the process to takeover.
- Select Reboot System Now once the process is completed.
Failing to Send or Get Messages
At times user may found the application in dormant. There is now new message received or user cannot send message to other people. This condition is usually not permanent but it is definitely annoying and disturbing daily functions.
It can happen if user is listed as spam user. User who gets poor internet connection may experience it as well. Device that contains excessive junk items will also face the problem because there is no free space for the message to take up.
How to fix Facebook Messenger not working 2019 in sending or receiving messages? If the reason is because network connection or junk items, you can follow steps that have been discussed in the previous part.
Payment Feature Does Not Work
The payment feature is one of the most useful functions that user can find in this application. It enables more streamlined process of money transfer. However, some users find that this feature does not work for them.
There are several reasons that may cause such unfortunate situation from sender or recipient’s end. If the payment fails because of sender, it might be caused by sender’s debit card or PayPal account. It is necessary to contact bank or PayPal when such issue occurs.
Recipient probably rejects the transferred money for certain reasons. This situation can also happen if recipient does not link debit card or PayPal account to their application. The app user also has an option to disable this feature in the device.
Recipient who disables payment feature in Facebook Messenger will not be able to receive money through this app. How to fix Facebook Messenger not working 2019 in receiving payment? User simply needs to activate this function and link the debit card or PayPal account.
One of the most common problems that users face when using this app is login failure. Despite entering the correct login credentials, in certain situations user may not be able to access the account in their device.
The main issue for this is application installed in the user’s device is not up to date. If the device is not setup to do automatic update, user has to visit app marketplace (Play Store or App Store) to check whether there is an update available.
This article has discussed possible causes for the messaging app not running in proper way. The methods on how to fix Facebook Messenger not working 2019 that have been explained above will help you solving the issues.